Setting up your Schedule & Roster

Before your onboarding you should have a think about your availability, proposed days and timeslots, and how you would best like to structure your day, e.g. pickups in the mornings - we will discuss in detail at your onboarding session.

What is the best way to structure your week?

This can really vary depending on what suits you best. Examples of what our contractors do include:

• Open up your availability more than you intend to keep long term. This will ensure you get new bookings and customers booking as soon as possible.
• Morning pickups after the school run.
• Our most popular pickup timeslots with customers are between 10am and 1pm.
• Early morning pickups before traffic and while husband at home.
• Evening pickups after finishing a day job or customers return home from school pickup. 4pm to 7pm is a popular time slot.
• Pickups on a minimum of 3 days a week
• Include pickups on weekdays
• Include pickups on weekends, early morning Saturdays with a reduced capacity is popular.

Important: Customers can book a service 3 hours before an available pickup time. So if you open for pickups at 9am, a customer can book you up until 6am on that day.

Some things to think about when structuring your week

• Business customers will likely want pickups during opening hours
• Some business customers might want multiple pickups per week (eg Mon, Wed, Fri)
• Weekend pickups will bring extra bookings, particularly in city areas, but make sure you block out family time too!
• If you pickup on a Friday, you might prefer to drop back on a Saturday morning or Monday morning, you'll have to contact customers who book that day to confirm
• Our busiest days of the week are normally Monday and Tuesday
• Morning pickups often work best as then you have the full day to get the work done, many contractors like to iron at night in front of the TV!

Limit your car time

• You only want to do pickups/deliveries once per day so as to limit your car time.
• We recommend opening up 1-3 hour blocks only.