Skip to content
Home
News
Supplies Shop
Rewards and Benefits
Training Courses
Knowledge Base
Support
Log in
Facebook
Instagram
TikTok
Search
Home
News
Supplies Shop
Rewards and Benefits
Training Courses
Knowledge Base
Support
Search
Log in
Cart
Item added to your cart
Check out
Continue shopping
Looking for help?
Find answers to your questions
Support
6
Getting Support
Quick tips and templates
How It Works - Tips for your first service
System Updates
Safety and Communication Guide for Contractors
View More
Getting Started
9
Your Starter Kit
Your Equipment
Your Computer and Mobile
Laundry Liquid
What to wear?
View More
Growing our Business
7
Digital Marketing
Customer Feedback
On the Ground Marketing
Building one brand
Digital tips - Joining online communities and sharing content
View More
Manage Bookings
11
How do I get bookings?
What happens after a booking has been made?
How do I do the pickup?
When do I deliver the laundry back to the customer?
Recurring Bookings
View More
Roster, Scheduling & Time Off
3
How to use the Roster
Setting up your Roster to get started
Public Holidays
View More
Conducting Services
6
Wash, Dry and Fold Services
Ironing Services
Pickup and Delivery
Bag guide - complimentary bags and replacement pricing
Special Request Services
View More
Invoicing
5
Counting and Invoicing
Pricing
What if the customer wants to pay by cash?
Processing payment by gift voucher or discount codes
Guide to Invoicing and to Payment Terms
View More
Payments and Commissions
4
Explaining your Commission Reports
Viewing "unpaids"
When and how you will receive your payments
Details about your business income - for tax time
View More
Managing Complaints & Incidents
2
What do you do if receive a complaint from a customer?
What do you do if there is an incident?
View More
Insurance and Compliance
3
Public Liability Insurance
NDIS Workers Clearance Check
Vaccination Requirements
View More
Working with NDIS
4
What is the NDIS?
The NDIS Code of Conduct
Invoicing NDIS Customers
Managing NDIS Customers
View More
COVID Guidelines for Contractors
1
Covid Safe Plan
View More
Leaving Laundry Lady
5
Notice Period
Giving Notice
Handing over customers
Company Property
Restraint
View More
Rewards
2
Contractor of the Month
Contractor Referral Program
View More
Benefits
5
Public Liability Insurance
Westfund Health Insurance
Digital Accounting Service - Hnry
Powersensor Energy Monitoring
Laundromats
View More
Sorry, No FAQs found.
Choosing a selection results in a full page refresh.
Opens in a new window.
