Looking for help?
Find answers to your questions
- How do I get bookings?
- What happens after a booking has been made?
- How do I do the pickup?
- When do I deliver the laundry back to the customer?
- Recurring Bookings
- Customer Notes
- Booking Views - Digital System
- Adding and Cancelling Bookings
- Setting up Recurring Bookings
- Booking reassignment
- Edit Bookings
Laundry Liquid
We have two specially formulated laundry liquids for use on washing services:
Laundry Lady Laundry Liquid - to be used for all regular wash, dry and fold services.
Natural Eco Laundry Liquid - to be used when requested by customers, this is an eco and completely natural product and customers should be charged an extra $3 per cycle if they select this product.
Read more about what Laundry Liquid we use here.
Laundry Lady Laundry LiquidUse this product for regular wash, dry and fold services
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Laundry Lady Natural Eco Laundry LiquidThis eco-conscious product is an additional add-on (extra $3 per cycle) for customers.
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You will have one of each liquid included in your starter kit and can purchase additional supplies through the supplies order form. It is required that you use these liquids on all Laundry Lady washing services unless requested otherwise by the customer.
What if my customer has asked for something different?
From time to time customers will request a specific brand or type of laundry liquid to be used (eg due to sensitivies or allergies) or may need extra brighteners, bleaches or soakers added for special treatment (eg beauty salon towels). In these situations you should use what the customer has requested, normally you would ask them to provide you with that specific detergent.
What about stain removal?
We do not currently have a Laundry Lady stain removal, however we expect we will be adding this to our range in 2023. In the meantime we recommend you use the Aldi Stain Remover.
Updated on 13 Jun 2024
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